Legal Information

Privacy Policy

How Swarna Estate collects, uses, protects, and handles enquiry information shared through this website.

Key Points

We collect enquiry details only to respond to property interest and service requests.
We do not sell personal information to third-party data brokers.
You can request correction or deletion of enquiry data by contacting us.

Information We Collect

When you use the Swarna Estate website, we may collect information that you voluntarily submit through enquiry forms, callback forms, destination guide forms, WhatsApp links, phone calls, or email communication.

This may include your name, mobile number, email address, preferred destination, approximate budget range, message details, and whether you prefer WhatsApp updates.

Contact details such as name, phone number, and email address.
Property interest details such as destination, budget range, and site-visit preference.
Technical details such as browser type, device type, approximate location, pages visited, and interaction logs where analytics tools are enabled.

How We Use Your Information

We use submitted information to respond to your enquiry, arrange callbacks, share destination details, provide project information, coordinate site visits, and improve the website experience.

If you opt in to WhatsApp updates, we may use your phone number to send property-related updates, guide download confirmations, or follow-up communication.

To contact you about selected Swarna Estate destinations and plots.
To send brochures, destination guides, site-visit details, and project information.
To improve enquiry handling, page performance, and user experience.
To comply with applicable legal, regulatory, or dispute-resolution requirements.

Sharing and Disclosure

We may share enquiry information with internal sales, customer support, legal, documentation, or site-visit coordination teams only where needed to serve your request.

We may also use trusted service providers for hosting, analytics, CRM, communication, or email delivery. These providers are expected to handle information only for the purpose of supporting our services.

We do not sell enquiry data as a standalone commercial product.
We may disclose information if required by law, court order, regulatory request, or to protect legitimate business rights.
Third-party links such as WhatsApp, email clients, maps, or social platforms are governed by their own privacy practices.

Data Retention and Security

We retain enquiry information for as long as reasonably necessary to respond to your request, maintain customer records, support future communication, and comply with business or legal requirements.

We use reasonable technical and organisational safeguards to protect submitted data. However, no internet-based system can be guaranteed to be completely secure.

Access to enquiry information is limited to relevant team members or service providers.
You may ask us to correct, update, or delete your submitted contact information.
If a request conflicts with legal retention obligations, we may retain only the minimum required information.

Your Choices

You may choose not to submit forms and may contact us directly by phone or email instead. You may also ask us to stop promotional communication where applicable.

Browser settings may allow you to block or delete cookies, although some website functions may not work as intended after doing so.

Request access to enquiry details you shared with us.
Request correction of inaccurate contact or preference details.
Opt out of non-essential marketing communication.

Questions

Need clarification?

For privacy, website terms, or cookie-related questions, contact the Swarna Estate team.

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